Bringing Meaningful Places to Your Door
Every MapsContour piece is carefully prepared and packaged to ensure it arrives safely and ready to become part of your home.
As many of our products are made to order, production and delivery times may vary depending on the product and destination.
Processing & Production Times
Wooden Layered Maps
Production time:
2–5 business days
Each map is individually prepared, assembled, inspected, and packaged before shipment.
Custom Designs
Production time:
3–7 business days
Custom orders may require additional design preparation and customer approval before production begins.
Gift Cards
Digital delivery:
Instant
Gift cards are delivered electronically and require no shipping.
Shipping Destinations
We currently ship to:
- Netherlands
- Belgium
- Germany
- France
- Luxembourg
- Austria
- Denmark
- Sweden
- Finland
- Ireland
- Italy
- Spain
- Portugal
- Poland
- Czech Republic
- Slovakia
Additional destinations may be available at checkout.
If your country is not listed, please contact us before placing an order.
Estimated Delivery Times
After production is completed:
| Region | Estimated Delivery |
|---|---|
| Netherlands | 1–2 business days |
| Belgium | 1–3 business days |
| Germany | 2–4 business days |
| Luxembourg | 2–4 business days |
| France | 2–5 business days |
| Poland | 3–6 business days |
| Other EU Countries | 3–7 business days |
Delivery estimates are not guaranteed and may vary during holidays or carrier delays.
Shipping Partners
Depending on destination and package size, orders may be shipped using:
- PostNL
- DHL
- DPD
- UPS
Carrier selection is determined automatically based on destination and service availability.
Packaging
We take great care in packaging every order.
Products are packed using protective materials and sturdy shipping cartons to help ensure safe delivery.
Packaging may vary depending on product size and destination.
Tracking Information
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information when available.
Please allow up to 24 hours for tracking updates to appear.
Damaged Packages
If your order arrives damaged:
- Take photos of the package and product immediately.
- Contact us within 48 hours of delivery.
- Include your order number and photos.
We will work with you to resolve the issue as quickly as possible.
Incorrect Shipping Address
Please ensure your shipping address is correct before completing your order.
MapsContour cannot be responsible for delays or delivery issues caused by incorrect address information provided during checkout.
If you notice an error, contact us immediately after placing your order.
Customs & Import Charges
For orders shipped outside the European Union, customs duties, taxes, or import fees may apply depending on your country.
These charges are the responsibility of the recipient.
Questions About Shipping?
If you have any questions regarding production times, shipping, or delivery, we are happy to help.
Contact Us
We typically respond within 1–2 business days.
Every MapsContour piece is created around a meaningful place. We take the same care with packaging and delivery as we do with designing the product itself.
